year in review - our comprehensive people journey

The year 2020 was extremely challenging for Engro Corporation and its Subsidiaries due to various challenges that rose for the organization because of the ongoing COVID-19 pandemic. Our primary focus remained the health, safety, employability and wellbeing of our workforce. We take pride in managing these complexities with the exhaustive efforts of our ‘People’ facilitators both at head offices and those working at our production facilities spread throughout Pakistan. We are happy that most of our workforce remained safe and productive throughout the pandemic, and thus our businesses remained productive and profitable. This required upscaling our technological avenues and the skill set of our ‘People’. Our average training hours increased by almost 16% to 22 hours in 2020 from 19 hours in 2019. Our conviction on ‘Strength in Diversity’ has also showed progress of 6% as we gave equal opportunity to all candidates, irrespective of gender, religion or background but also worked to enable an inclusive culture that facilitates diversity and inclusion. We hope that under the newly inducted strategic framework of ‘Diversity Ambition’ it will show further progress in the coming years. However, during this year, a very unfortunate isolated event of chlorine leakage also occurred at one of Engro’s subsidiaries’ plant site. The personnel affected were immediately provided with sufficient and appropriate medical treatment. Subsequently, the incident was thoroughly investigated by an independent committee We are pleased to inform that we have achieved significant progress in the closure of the majority of the proposed recommendations. Here, we would like to reaffirm our commitment to safety of our people and operations, and to take all necessary steps to ensure the implementation of the highest safety measures throughout the organization. Our TRIR due to this unfortunate incident has increased marginally to 0.24 in the reporting year 2020 from 0.09 in 2019. Apart from this unfortunate incident all other subsidiaries showed remarkable performance and achieved their overall TRIR targets.

the covid-19 challenge: preserving our present and future

At Engro, our people showed an unwavering resilience to the COVID-19 challenge, at the corporation and head offices of our subsidiaries. A global pandemic required a world class response and hence we immediately instituted Engro Medical Helpdesk to facilitate and update our colleagues on latest medical information as well as provide and coordinate free immediate medical services. We ensured that work from home became the new normal for which necessary technological and other requirements were efficiently and effectively facilitated. We also initiated virtual employee well-being programs encompassing physical, nutritional and emotional initiatives for all of our employees. To address the health and safety concerns and ensure productivity of our employees deputed at various factory locations of our subsidiaries, we devised a two-tier approach that included general awareness programs and establishing stringent set of COVID-19 protocols on the guidelines of World Health Organization and available best practice procedures. This included dedicated quarantine facilities at our various factory locations that have accommodation for workers, safe transition and arrangement of suspected cases with free testing and other facilitation if required, and reducing our workforce for operations and other non-essential staff to 40% in some instance to maintain social distancing while still staying productive at factory locations that do not have essential living facilities.